Ordering ISP or datacenter proxies
Updated 2 min read
An ISP or datacenter order buys a number of static addresses in one location, on one plan, for one term. Each choice changes the price, and checkout shows the total before you pay.
Steps
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In the sidebar, open ISP or Datacenter under Proxies, and select Buy ISP or Buy Datacenter.
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Which plan? Choose a plan:
Plan What it means SharedThe address is used by up to 3 users. It includes 1 GB of traffic per proxy, and more can be added at checkout.DedicatedThe address is yours alone, with unlimited bandwidth.PremiumDedicated, on a previously unused (virgin) address.On the Shared plan, you can add Extra bandwidth per proxy on the same card. Add it now if you expect to need it: later, bandwidth can be bought only on proxies whose page offers Buy bandwidth. Each renewed month adds the plan's included 1 GB again.
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Where should they be? Choose a country. Where offered, use Narrow to a state or Narrow to a city; narrowing below country level can add a fee to each address, and the form shows it when it does.
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ISP only: choose a carrier in ISP or carrier, or Random if your target does not check.
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Enter Number of proxies.
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How long do you need them? Choose 1, 2, 3 or 12 months. Longer terms carry a discount.
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Select Continue. If asked Do you need an invoice?, answer it; see Placing your first order.
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On Payment, pay from Account balance, or with one of the payment methods listed under it, and select Complete order.
Expected result
The proxies appear on the line's list as Pending while they are set up, then Active. Each has its own page with connection details. See Finding your host, port and credentials.
If it fails
| Message | Meaning |
|---|---|
That location is out of stock right now |
No stock in that location on the chosen plan. Choose another location or plan, or ask to be notified when it returns. |
That carrier is out of stock right now |
Choose another carrier, or Random. |
That plan is out of stock right now |
Choose another plan. |
Identity verification required |
Complete verification first. See Identity verification and sanctions screening. |
The maximum order is ... |
Split the quantity across orders, or contact sales for volume. |
Uplink speed and concurrency are not chosen at checkout. Where a proxy offers upgrades, they are made on the proxy afterwards. See Changing speed and concurrency on a static proxy.
Auto-buy is off on a new proxy. To keep it running past its term, see Extending, auto-buy and expiry for ISP and datacenter.