Placing your first order

Orders are paid from your account balance. Fund the balance first, then order from the product's page in the dashboard. Today you can order ISP and datacenter proxies; residential and mobile are coming soon and cannot be ordered yet. The smallest order is 1 IP, with no monthly minimum.

Before you start

• Confirm your email address. Until you do, the dashboard does not let you add funds or order. See Creating an account and confirming your email.
• Add funds. See Adding funds to your wallet.

Steps

1. In the sidebar, under Proxies, open the line you want: ISP or Datacenter.

2. Select Buy ISP or Buy Datacenter. The page Configure your order opens.

3. Choose the options the line offers:

   Line	What you choose
   ISP	Plan, country (and, where offered, state or city), carrier, Number of proxies, and the term
   Datacenter	Plan, country (and, where offered, state or city), Number of proxies, and the term

4. Select Continue. If your profile has no billing details, you are asked Do you need an invoice?: choose Yes, I need an invoice and enter them, or select Enter billing details later; or choose No, just my country and confirm your country.

5. On Payment, under How would you like to pay?, choose Account balance and select Complete order. You can instead pick a card or another listed method to pay for the order directly; the amount is deposited and spent in one step. Methods that take days to clear are shown but cannot pay an order; use them to add funds first.

Expected result

The order status page opens. Select View services to see the new proxy. Its connection details appear once delivery completes; see Finding your host, port and credentials.

If it fails

An order that cannot be delivered is cancelled and its amount returns to your balance automatically.