Troubleshooting
4 articles
- Reporting a blocked target: required information A block can be investigated only from evidence of what the target returned. Updated 7 October 2026
- Connection refused, timeouts and resets When the connection fails before any status code appears, the problem is between your client and the proxy, or between the proxy and the target. Updated 7 October 2026
- Diagnosing proxy status codes 407 and 403 A 407 always comes from the proxy. Updated 7 October 2026
- Raising a ticket about a proxy from the dashboard Report an issue files a support ticket tied to a specific proxy, so support starts with the proxy, its order and its status already attached. Updated 7 October 2026